In this keynote moment from Diligent Elevate 2026, Noelle Russell, founder and chief AI officer of the AI Leadership Institute, argues that AI has crossed a line for boards — from an emerging technology question to a fiduciary one.
Drawing on more than two decades in AI leadership roles at AWS, Microsoft, IBM and Amazon Alexa, she sets out why 95% of enterprise AI pilots fail to deliver value, what the 5% that succeed are doing differently and what trust in AI actually requires from the boardroom, not just the engineering team.
This perspective is for directors, CEOs and GRC leaders setting AI oversight from the top, at the moment AI moves from pilot to scale.
Key takeaways
Read the deep dive: Responsible AI in the boardroom
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