Cookie Notice
Introduction
Tracking technologies, such as cookies, tags, pixels, fingerprinting, web beacons, and similar scripts, are used to store and/or share information about website visitors, their systems, and browsers. Information collected by cookies and other tracking technologies varies depending on each website's components and can be of a personal nature (information that directly or indirectly identifies you) and of a non-personal nature (information that does not directly or indirectly identify any single individual, such as cookies used to enable language settings on a website). Information of a personal nature may include details about the device you are using, the browser you are using, your IP address, the previous website you visited, whether you clicked on one of our ads, and/or your browsing behaviour.
Some of the cookies and tracking technologies that are used by Diligent, and our partners are strictly necessary and are there to technically enable the website and its components, as well as, to enable security measures. Strictly necessary cookies are activated without user consent because they are considered necessary for the website to function effectively and in a secure way. All cookies and other tracking technologies that are not classified as strictly necessary or functional are subject to consent from website visitors. Cookies may be served directly by Diligent (First Party Cookies) or served by third parties on our behalf (Third Party Cookies) (e.g., by advertisers and data analytics companies).
This notice (Cookie Notice) is for visitors to our websites (e.g. www.diligent.com), apps, online software-as-a-service offerings and other digital platforms (Online Services). It outlines information about the cookies (including similar tracking technologies) we use, the categories of information we collect, and the purposes for which the cookies and other tracking technologies collect information.
For further information on how diligent handles Personal Information please see our .
Cookies and similar technologies
Diligent uses the following tracking technologies on our websites:
| Type of technology | Description | Purposes |
|---|---|---|
| Cookies | A cookie is a small text file sent to your browser from a website you visit. They help the website to remember information about you, such as your language preferences and login information, or to carry out the necessary communication transmissions (e.g., HTTP requests) to provide a service or application that you have requested, making it easier for you to visit the site again. We also use cookies to enhance the online experience of our visitors and to better understand how the Online Services are used. A cookie may be a session cookie, that is, a cookie that remains on your browser while you are logged on to a particular web site and then disappears when you close your browser, or it may be a persistent cookie, a cookie that remains on your browser over a period of time. |
|
| Digital Fingerprints | Digital fingerprints involve the collection of a set of features and characteristics from a device (e.g. navigator language, window screen, time zone, location, CPU vendor, memory size, or image processing) for several purposes, such as enhancing security or adapting the user's experience on the website. |
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| Web Beacons | Web beacons are small tags placed on a website resource or in an email to track how the user interacts with the content. This interaction generates a hit, counting your interaction with the HTML content. For example, if you click on one of our ads on the website, a web beacon will record that interaction. |
|
Cookie list
Our websites use first-party and third-party cookies. We classify these cookies into the following categories:
1. Strictly necessary cookies
which provide the service, application, and other essential functionalities of our website.
2. Functional cookies
which provide enhanced performance for some website resources and services, as well as adopt a higher level of personalization to the user experience in some cases.
3. Performance cookies
which provide quantitative measurements regarding our website and its resources and are used for purposes such as troubleshooting and analytics.
4. Targeting cookies
which provide behavioural advertising and re-marketing of analytical data.
A detailed list of the cookies we use on our websites and the purposes for which we enable each cookie or tracking technology can be found below. We scan our sites regularly with our diligent Cookie Scanner to keep the list as accurate as possible. You should keep in mind that there may be occasional subtle variations when comparing our public list with your scan, as changes can occur depending on the type of browser you are using and your interactions with other websites.
Strictly Necessary Cookies
| Name | Provider | First or Third Party | Expire Description | Purpose Description |
|---|---|---|---|---|
| __cf_bm | capterra.com | First Party | 1 day | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| __cf_bm | learn.diligent.com | First Party | 1 day | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| __cf_bm | t.co | First Party | 1 day | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| _cfuvid | zoominfo.com | First Party | Session | This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. |
| AWSELB | optimizely.com | First Party | Session | Used to distribute traffic to the website on several servers in order to optimise response times. |
| AWSELBCORS | optimizely.com | First Party | Session | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. |
| BIGipServer# | learn.diligent.com | First Party | Session | Used to distribute traffic to the website on several servers in order to optimise response times. |
| CookieConsent | learn.diligent.com | First Party | 1 year | Stores the user's cookie consent state for the current domain |
| CookieConsent | www.diligent.com | First Party | 1 year | Stores the user's cookie consent state for the current domain |
| li_gc | linkedin.com | First Party | 180 days | Stores the user's cookie consent state for the current domain |
| optimizelyRumLB | optimizely.com | First Party | Session | Used to distribute traffic to the website on several servers in order to optimise response times. |
| _zitok | www.diligent.com | First Party | 1 year | Purely necessary Dynamic Cookies that feeds dynamically generated identifying numbers for other cookies |
| anltc_session | diligent.com | First Party | 1 year | Purely necessary Dynamic Cookies that feeds dynamically generated identifying numbers for other cookies |
Functional Cookies
| Name | Provider | First or Third Party | Expire Description | Purpose Description |
|---|---|---|---|---|
| COUNTRY | www.diligent.com | First Party | Session | The cookie determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language. |
| geo | apple.com | First Party | Session | Saves the user's current geographical location based on the user's IP address. |
| lidc | linkedin.com | First Party | 1 day | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. |
| personalization_id | twitter.com | Third Party | 400 days | This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile. |
| px.gif | pixel.welcomesoftware.com | First Party | Session | This cookie is used to determine if the visitor has any adblocker software in their browser -- this information can be used to make website content inaccessible to visitors if the website is financed with third-party advertisement. |
| _biz_ABTestA | diligent.com | First Party | 1 year | Remembers users' settings as well as for authentication and analytics. |
Performance Cookies
| Name | Provider | First or Third Party | Expire Description | Purpose Description |
|---|---|---|---|---|
| _biz_flagsA | diligent.com | First Party | 1 year | This cookie serves multiple purposes; it determines whether the user has submitted any forms, performed cross-domain migration or has made any tracking opt-out choices. |
| _ga | diligent.com | First Party | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | diligent.com | Third Party | 1 day | Used by Google Analytics to throttle request rate |
| _gcl_au | diligent.com | Third Party | 3 months | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| _gid | diligent.com | First Party | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| ar_debug | doubleclick.net | First Party | 30 days | Checks whether a technical debugger-cookie is present. |
| LAST_RESULT_ENTRY_KEY | youtube.com | First Party | Session | Used to track user's interaction with embedded content. |
| MUID | bing.com | Third Party | 1 year | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. |
| nextId | youtube.com | First Party | Session | Used to track user's interaction with embedded content. |
| optimizelyEndUserId | diligent.com | First Party | 180 days | Used to measure how selected users react to targeted changes to the website's content and functionality, in order to determine what variation is most efficacious in terms of converting users to customers. |
| optimizelySession | diligent.com | First Party | 180 days | this may be an outdated cookie -- we are checking this and will confirm! |
| requests | youtube.com | First Party | Session | Used to track user's interaction with embedded content. |
| rl_anonymous_id | diligent.com | First Party | 1 year | Registers a unique ID for the visitor in order for the website to recognize the visitor upon re-entry. |
| rl_session | diligent.com | First Party | 1 year | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
| TESTCOOKIESENABLED | youtube.com | First Party | 1 day | Used to track user's interaction with embedded content. |
| VISITOR_INFO1_LIVE | youtube.com | First Party | 180 days | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. |
| YSC | youtube.com | First Party | Session | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
Targeting Cookies
| Name | Provider | First or Third Party | Expire Description | Purpose Description |
|---|---|---|---|---|
| tld | diligent.com | First Party | Session | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
| _biz_dfsA | diligent.com | First Party | Session | Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
| _biz_kvpA | diligent.com | First Party | Session | Collects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user's interest and demographic profiles in terms of resales for targeted marketing. |
| _biz_nA | diligent.com | First Party | 1 year | Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
| _biz_pendingA | diligent.com | First Party | 1 year | Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
| _biz_uid | diligent.com | First Party | 1 year | Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
| _BUID | bizible.com | First Party | 1 year | Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. |
| _fbp | diligent.com | Third Party | 3 months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
| _ga# | diligent.com | Third Party | 2 years | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. |
| _gd_session | www.diligent.com | First Party | 1 day | Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
| _gd_visitor | www.diligent.com | First Party | 2 years | Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
| _mkto_trk | diligent.com | First Party | 2 years | Contains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. |
| _uetsid | diligent.com | First Party | 1 day | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. |
| _uetvid | diligent.com | First Party | 1 year | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
| APC | doubleclick.net | First Party | 180 days | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. |
| bcookie | linkedin.com | Third Party | 1 year | Used by the social networking service, LinkedIn, for tracking the use of embedded services. |
| collect | google-analytics.com | Third Party | Session | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. |
| IDE | doubleclick.net | First Party | 400 days | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| insent-user-id | diligent.com | First Party | 2 years | This cookie is used to uniquely identify a website visitor, enabling the website to remember user preferences, track activity, and personalize the user experience |
| muc_ads | t.co | First Party | 400 days | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. |
| NID | google.com | First Party | 6 months | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
| optimizelyDomainTestCookie | diligent.com | First Party | 180 days | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. |
| optimizelyDomainTestCookie | www.diligent.com | First Party | Session | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. |
| optimizelyOptOut | diligent.com | First Party | Session | Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
| receive-cookie-deprecation | doubleclick.net | First Party | 180 days | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
| rl_group_id | diligent.com | First Party | Session | Collects data on visitors' behaviour and interaction - This is used to optimize the website and make advertisement on the website more relevant. |
| rl_group_trait | diligent.com | First Party | Session | Collects data on visitors' behaviour and interaction - This is used to optimize the website and make advertisement on the website more relevant. |
| rl_page_init_referrer | diligent.com | First Party | 1 year | Registers how the user has reached the website to enable pay-out of referral commission fees to partners. |
| rl_trait | diligent.com | First Party | Session | Collects data on visitors' behaviour and interaction - This is used to optimize the website and make advertisement on the website more relevant. |
| rl_user_id | diligent.com | First Party | Session | Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
Analytics and Behavioural Targeting
As is true of most websites, Diligent gathers certain information automatically and stores it in log files. This information may include IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, or to improve marketing, analytics, or site functionality. We use mobile analytics software to allow us to better understand the performance of the website. This software may record information such as how often you use the website, the events that occur within the website, aggregated usage, and performance data.
We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking (or if located in the European Union click ). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
How can you exercise your cookies choices?
You have the right to choose whether or not to accept cookies. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Online Services. Before using our websites, you will be presented with a cookie banner where you can choose to 'allow all cookies', 'allow only necessary' or 'adjust your preferences' for a more tailored approach to cookie management.
Most browsers accept cookies by default. If you do not want the Online Services to use cookies, you may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser, which are usually located within the "Help", "Tools" or "Edit" menus.
Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link on their websites.
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as "Limit Ad Tracking" for iOS or "Opt-out of interest-based ads" for Android.
For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu .
For any further information regarding our use of cookies, please contact us at: privacy@diligent.com.
